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Research Article

The Effect of Service Environment and Price on Perceived Service Quality

Cho, Seonbae

Published: January 1996 · Vol. 25, No. 1 · pp. 51-74
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Abstract

The author explores the effects of the service environment and price on perceived service quality through theoretical background and empirical analysis. The analysis results indicate that the service environment and price are closely related to perceived service quality, and discussion and implications are presented.