Research Article
A Study on the Reciprocal Effects among Employees' Emotional Responses (PAD), Attachment Behavior, Knowledge Sharing, and New Product Innovativeness
Published: January 2002 · Vol. 31 No. 4 · pp. 1039-1068
Full Text
Abstract
This study, aimed at analyzing the correlation between corporate emotional capital and knowledge capital, was conducted with three specific research questions: (1) Are employees' affective responses (PAD) to the work environment effective in creating and maintaining long-term, stable collegial relationships and communication climates through emotional bonding behaviors (attachment behaviors) among employees? (2) Does the high level of organizational knowledge sharing resulting from such emotional bonding have a positive effect on new product innovativeness? And (3) does high performance in new product innovation have a reinforcement effect that feeds back to employee affect? To address these research questions, a structural equation model was specified using LISREL 8.3 with a sample of 57 venture firms, and hypotheses were tested. As a supplementary analysis, a reverse model was specified and analyzed to verify the interactions and reinforcement effects among the concepts in the research model. The analysis concluded that corporate emotional capital and knowledge capital have an interactive relationship, and theoretical and managerial implications were presented accordingly.
