Is Service Recovery Achieved through Customers' Heads or Hearts?

Kim, Sanghui

Korean Management Review · Vol. 43, No. 1 · pp. 1-39 · January 2014

A Study on the Determinants of Technology Scope in the U.S. Semiconductor Industry

Park, Gyeongmin · Han, Suyeon

Korean Management Review · Vol. 43, No. 1 · pp. 41-66 · January 2014

An Empirical Study on Quality Management Systems and Absorptive Capacity Affecting Competitiveness Improvement of SME Manufacturers

Lee, Cheolgyu · Jin, Seonghan · Seo, Cheolseung

Korean Management Review · Vol. 43, No. 1 · pp. 67-93 · January 2014

The Effect of Technology Cooperation, Appropriation Mechanisms, and Knowledge Spillovers on Technology Innovation Performance in SMEs

Kim, Byeonggeun · Park, Seonggeun

Korean Management Review · Vol. 43, No. 1 · pp. 95-120 · January 2014

A Study on Industry-Specific Survival Factors of New SMEs Using Hazard Models

Kim, Gyeongsuk · Jang, Yeongmin · Do, Yeongho

Korean Management Review · Vol. 43, No. 1 · pp. 121-144 · January 2014

The Relationship among IT Department Employees' Emotional Exhaustion, Job Satisfaction, and Turnover Intention

Jung, Daeyul · Noh, Mijin · Jang, Hyeongyu

Korean Management Review · Vol. 43, No. 1 · pp. 145-167 · January 2014

A Study on the Antecedents of Trust Formation between International Joint Venture Partners

Choi, Changbeom

Korean Management Review · Vol. 43, No. 1 · pp. 169-191 · January 2014

The Effect of Movie Execution Element Fit on Consumption Emotion Beliefs and Consumption Goal Achievement Expectations and Viewing Intention

Choi, Nakhwan · Lim, Ayeong

Korean Management Review · Vol. 43, No. 1 · pp. 193-215 · January 2014

Top Management Team Job-Related Diversity and Firm Performance

Noh, Hyeontak

Korean Management Review · Vol. 43, No. 1 · pp. 217-243 · January 2014

An Empirical Study on the Effect of IT Capability on Supply Chain Performance through Supply Chain Dynamic Capabilities

Moon, Taesu · Kang, Seongbae

Korean Management Review · Vol. 43, No. 1 · pp. 245-272 · January 2014