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Research Article

The Effect of Linguistic Characteristics of Social Media Brand Messages on Customer Engagement

Jungwon Lee1 · Yunhye Lee1 · Cheol Park1

1 Korea University

Published: January 2021 · Vol. 50, No. 2 · pp. 331-356

DOI: https://doi.org/10.17287/kmr.2021.50.2.331

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