Research Article
An Empirical Study on the Effects of Applicant Perceptions of Interviews on Interview Satisfaction and Employment Offer Acceptance Likelihood
Published: January 2002 · Vol. 31, No. 1 · pp. 1-15
Full Text
Abstract
This study analyzed the effects of applicants' perceptions of selection tools, particularly interviews, on interview satisfaction and the likelihood of accepting job offers. First, to analyze applicants' reactions to interviews, factor analysis identified five factors: explanation, feedback, fairness, interpersonal treatment, and job information. These factors were found to have significant effects on applicants' interview satisfaction. However, not only applicants' perceptions but also organizational attractiveness and alternative job opportunities were found to have significant effects on the likelihood of accepting job offers. Among applicant perceptions, feedback and fairness in particular had significant effects on the likelihood of accepting job offers. The research findings suggest that organizations need to consider the applicant's perspective when designing selection systems. Future research should examine applicants' perceptions of the overall selection system, not just perceptions of specific selection tools.
