Research Article
How AR-Enabled Consumer Participation Drives Consumer Intentions: Co-Creation or Self-Determination?
1 Jeju National University, 2 University of Seoul, 3 Yonsei University
Published: October 2026 · Vol. 55 No. 5 · pp. 2047-2078
DOI: https://doi.org/10.17287/kmr.2026.55.5.2047
Full Text
Abstract
Many firms are increasingly using augmented reality (AR) not only to assist shopping but also to involve consumers in firms’ activities and value creation. This study compares co-creation and self-determination theory as two perspectives explaining consumer intentions in two forms of AR-enabled consumer participation. Study 1 used a video-based scenario survey with 154 consumers who imagined designing athletic shoes through an AR service. Study 2 used a laboratory-based AR experience study with 50 consumers who created a dance video with a virtual K-pop performer. The results of Study 1 showed that the self-determination model explained AR-assisted purchase intention, AR recommendation intention, and continued AR usage intention better than the co-production model based on AIC, BIC, and cross-validated R². Knowledge also showed positive associations with all three behavioral intentions. In Study 2, the results differed depending on the behavioral outcome. Self-determination showed better model performance for AR-assisted purchase intention, whereas the value-in-use model showed better performance for recommendation and continued usage intentions. Relationship was an important variable in the value-in-use model, while Relatedness was especially important for continued usage in the self-determination model. These findings suggest that co-creation and self-determination provide different but partly overlapping explanations of AR-enabled consumer participation. Because Study 2 has a small sample and several constructs showed high overlap, its results should be interpreted cautiously.
