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Topic–Subjectivity Dynamics and Review Usefulness in Fintech Apps: A PPM-Based Zero-Inflated Analysis

Sunnyoung Lee1 · Minkyu Ku2 · Sang-Hyeak Yoon3

1 Teaching Professor, Department of Business Administration, College of Business, Dongguk University, 2 Department of Business Administration, College of Business, Dongguk University, 3 Assistant Professor, Department of Management Information Systems, College of Business, Dongguk University

Published: January 2026 · Vol. 55 No. 2 · pp. 953-972

DOI: https://doi.org/10.17287/kmr.2026.55.2.953

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