Korean Management Review

Korean Management Review

Edited by: Hee-ung Kim Print ISSN: 1226-1874 Online ISSN: 2951-3480 © THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION. Frequency: Publication Frequency: Six times per year (February 28, April 30, June 30, August 31, October 31, and December 31)
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Latest Issue Vol. 55, No. 1 2026
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Research Article

Development and Application of a Service Quality Model for the New Paradigm: Focusing on the KS-SQI 3.0 Model

Yongju Kwon1 · Hyuna Bak1 · Cheonglim Lee2 · Youjae Yi1

1 Seoul National University, 2 Kyonggi University

Published: January 2022 · Vol. 51, No. 1 · pp. 147-177

DOI: https://doi.org/10.17287/kmr.2022.51.1.147

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Korean Management Review · THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION.

Print ISSN 1226-1874 · Online ISSN 2951-3480

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