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Research Article

The Effect of Store Characteristics on Customer Experience and Customer Engagement: The Moderating Effect of Untact Orientation

Jung, Okgyeong1 · Park, Cheol1

1 Korea University

Published: January 2021 · Vol. 50 No. 5 · pp. 1307-1335

DOI: https://doi.org/10.17287/kmr.2021.50.5.1307

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