Korean Management Review

Korean Management Review

Edited by: Hee-ung Kim Print ISSN: 1226-1874 Online ISSN: 2951-3480 © THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION. Frequency: Publication Frequency: Six times per year (February 28, April 30, June 30, August 31, October 31, and December 31)
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Latest Issue Vol. 55, No. 1 2026
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Research Article

A Study on the Differential Effects of Customer Relationship Management Strategies in Competitive Market Environments: A Case of the Telecommunications Industry

Song, Taeho1 · Kim, Jiyun2

1 Pusan National University, 2 Chonnam National University

Published: January 2020 · Vol. 49, No. 2 · pp. 305-330

DOI: https://doi.org/10.17287/kmr.2020.49.2.305

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Korean Management Review · THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION.

Print ISSN 1226-1874 · Online ISSN 2951-3480

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