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Research Article

A Study on the Causal Relationships among Service Quality, Customer Satisfaction, and Repurchase Intention of Fast Food Franchisees

Jang, Daeseong1 · Shin, Chungseop1 · Kim, Minsu2

1 Kyonggi University, 2 Hanseo University

Published: January 2004 · Vol. 33 No. 6 · pp. 1711-1733
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