Korean Academic Society of Business Administration
[ Article ]
korean management review - Vol. 54, No. 1, pp.219-238
ISSN: 1226-1874 (Print)
Print publication date 28 Feb 2025
Received 14 Oct 2024 Revised 16 Nov 2024 Accepted 02 Dec 2024
DOI: https://doi.org/10.17287/kmr.2025.54.1.219

중국 시장에서 개방형 혁신과 품질경영 실행 요인의 연계: 시스템적 요인과 인적 요인을 중심으로

김보라 ; 김영길 ; 박정수
(주저자)고려대학교
(교신저자)신한대학교
(공저자)중앙대학교
Linkage Between Open Innovation and Quality Management Practice Factors in Chinese Market: Moderating Effect of Systemic and Human Factor
Bora Kim ; Yeonggil Kim ; Jeong Soo Park
(First Author)Korea University brkim@korea.ac.kr
(Corresponding Author)Shinhan University ky3933@shinhan.ac.kr
(Co-Author)Chung-Ang University poshboy@cau.ac.kr


Copyright 2025 THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION
This is an open access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted, distribution, and reproduction in any medium, provided the original work is properly ited.

초록

본 연구는 최근 각광 받는 혁신 개념으로서 개방형 혁신이 기업의 성과에 긍정적 영향을 미치는가를 중국 시장에 소재한 기업들을 대상으로 하여 검증하고 후속적 연구로서 개방형 혁신과 기업의 성과에 대한 관계에 대하여 품질경영의 주요 개념 중 하나인 품질경영 실행 요인의 시스템적 요인과 인적 요인이 각각 조절적 효과를 갖는지를 검증하는 것을 연구의 목표로 하였다. 검증을 위해서 설문에 의한 조사와 그 자료에 대하여 각 개념의 타당성, 신뢰성 분석 그리고 단순 회귀모형과 조절적(위계적) 회귀모형에 의한 실증적 분석이 이루어졌다.

중국에 소재한 다양한 산업의 339 개 업체를 대상으로 한 조사와 검증에 의한 실증 분석 결과 개방형 혁신의 실행은 기업의 성과에 대하여 긍정적 영향을 미치고 있다는 결과가 나타났으며, 후속 검증 결과 시스템적 품질경영 실행 요인은 양자 간 관계에 대하여 조절 효과를 갖지 않는 반면, 인적 품질경영 실행 요인은 조절 효과를 갖는다는 분석 결과가 나타났다. 이러한 결과는 개방형 혁신이 인적 요인과는 즉각적 시너지 및 연계 효과를 지니지만, 시스템적 요인으로 연결되기까지는 시간의 경과가 요구된다는 것으로서 이는 ‘생산성 역설’의 관점과 연결되는 결과로 볼 수 있다.

Abstract

The first goal of this research is to verify the hypothesis that the implementation of open innovation has positive effect on performances of Chinese companies. The second is to verify further hypotheses that systemic quality management factor and human quality management factor have positive moderating effect on the relationship between open innovation and performances respectively. To achieve those goals, we conducted surveys and empirical researches ant tests using validity check, reliability analysis, regression model and moderate regression model. As the results of those researches, we found that open innovation affects performance positively in Chinese companies. As the further research results, human quality management factor has positive moderating effect on relationship between open innovation and performances, while systemic quality management factor does not. From these results we could obtain a managerial implication that implementing programs related to and investing on open innovation and human quality management factor simultaneously offer companies more improvement in performances due to synergistic effect between them. Furthermore, the reason that systemic quality management factor does not have that effect can be explained by productivity paradox which argues that it would take some time to have performance improvement after investing on some system or facility.

Keywords:

Open Innovation, Quality Management Practice Factor, Corporate Performance, Moderate Regression

키워드:

개방형 혁신, 품질경영 실행 요인, 기업 성과, 조절 회귀분석

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∙저자 김보라는 고려대학교 경영대학 경영관리 전공 박사과정을 수료하고, 현재 고려대학교 연구생으로 활동 중이다. 미국 제임스 매디슨 대학교에서 심리학 학사 학위를 취득한 후, 서울대학교 심리학과에서 석사 학위를 받았다. 현재는 이에이 바이오스(주)의 대표이사로서 회사를 경영하고 있으며, 국립 한국교통대학교 경영학과에서 강사로 재직 중이다.

∙저자 김영길은 현재 신한대학교 경영대학 빅데이터경영전공 부교수로 재직 중이다. 인하대학교에서 경영학 석사 및 서울대학교 경영학 박사를 취득하였다. 현재 신한대학교 글로벌통상경영학과 학과장을 맡고 있으며 주요연구분야는 빅데이터 경영, SCM, 제품혁신 및 중국 기업 경영 등이다.

∙저자 박정수는 현재 중앙대학교 교양대학 부교수로 재직 중이다. 연세대학교 정치외교학과를 졸업하고 서울대학교 경영대학에서 석사 및 박사 학위를 취득하였다. 주요 연구 관심은 OR 응용, SCM, 품질경영, 혁신 등이다.