Korean Academic Society of Business Administration
[ Article ]
korean management review - Vol. 50, No. 6, pp.1693-1710
ISSN: 1226-1874 (Print)
Print publication date 31 Dec 2021
Received 21 Apr 2021 Revised 03 Sep 2021 Accepted 16 Sep 2021
DOI: https://doi.org/10.17287/kmr.2021.50.6.1693

다국적기업 직원이 지각한 배타적 글로벌 인재관리제도가 근속의도에 미치는 영향: 대인관계의 조절효과를 중심으로

Xiaoyuan Li ; Yong Suhk Pak ; Kyutae Park
(First Author) Yonsei University, School of Business xiaoyuan.li@yonsei.ac.kr
(Corresponding Author) Yonsei University, School of Business yspak@yonsei.ac.kr
(Co-Author) Yonsei University, School of Business oct22nd@yonsei.ac.kr
The Impact of Perceived Exclusive Global Talent Management on Intention to Stay: The Moderating Role of Interpersonal Relationships in Multinational Enterprises


Copyright 2011 THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION
This is an open access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Exclusive global talent management (GTM) has been one of the most crucial strategic practices for multinational enterprises (MNEs) in this competitive global economy. Although prior literature has focused on the positive role of exclusive GTM, recent studies started to recognize that exclusive GTM, which excessively emphasize talent, may lead to competitive culture within the MNE, resulting in a negative effect. Within this vein, this study aims at exploring the potential negative impact of perceived exclusive GTM on employees and the moderating factors that would weaken the negative influence of exclusive GTM. Survey results from 610 Korean employees working for 25 MNEs show that employees’ perceptions of exclusive GTM would have a negative effect on their intention to stay. Moreover, the negative effect of perceived exclusive GTM on employee intention to stay would be weakened when employees have satisfied relationships with their supervisors and co-workers.

Keywords:

Exclusive global talent management (GTM), intention to stay, interpersonal relationship

Acknowledgments

This research was supported by the ‘BK21 FOUR (Fostering Outstanding Universities for Research)’ in 2021.

References

  • Al Ariss, A., Cascio, W. F., and Paauwe, J.(2014), “Talent management: Current theories and future research directions,” Journal of World Business, 49(2), pp.173-179. [https://doi.org/10.1016/j.jwb.2013.11.001]
  • Armstrong, J. S., and Overton, T. S.(1977), “Estimating Nonresponse Bias in Mail Surveys,” Journal of Marketing Research, 14(3), pp.396-402. [https://doi.org/10.1177/002224377701400320]
  • Ashforth, B. E., and Mael, F.(1989), “Social identity theory and the organization,” Academy of Management Review, 14(1), pp.20-39. [https://doi.org/10.5465/amr.1989.4278999]
  • Bae, J., Chen, S. J., and Rowley, C.(2011), “From a paternalistic model towards what? HRM trends in Korea and Taiwan,” Personnel Review, 40(6), pp.700-722. [https://doi.org/10.1108/00483481111169643]
  • Bae, J., and Rowley, C.(2002), “The impact of globalization on HRM: The case of South Korea,” Journal of World Business, 36(4), pp.402–428. [https://doi.org/10.1016/S1090-9516(01)00064-5]
  • Bethke-Langenegger, P., Mahler, P., and Staffelbach, B.(2011), “Effectiveness of talent management strategies,” European Journal of International Management, 5(5), pp.524-539. [https://doi.org/10.1504/EJIM.2011.042177]
  • Björkman, I., Ehrnrooth, M., Mäkelä, K., Smale, A., and Sumelius, J.(2013), “Talent or not? Employee reactions to talent identification,” Human Resource Management, 52(2), pp.195-214. [https://doi.org/10.1002/hrm.21525]
  • Björkman, I., Smale, A., Sumelius, J., Suutari, V., and Lu, Y.(2008), “Changes in institutional context and MNC operations in China: Subsidiary HRM practices in 1996 versus 2006,” International Business Review, 17(2), pp.146-158. [https://doi.org/10.1016/j.ibusrev.2008.02.001]
  • Bonneton, D., Schworm, S. K., Festing, M., and Muratbekova-Touron, M.(2019), “Do global talent management programs help to retain talent? A career-related framework,” International Journal of Human Resource Management, forthcoming. [https://doi.org/10.1080/09585192.2019.1683048]
  • Caligiuri, P., and Tarique, I.(2009), “Predicting effectiveness in global leadership activities,” Journal of World Business, 44(3), pp.336-346. [https://doi.org/10.1016/j.jwb.2008.11.005]
  • Caligiuri, P., and Tarique, I.(2016), “Cultural agility and international assignees’ effectiveness in cross-cultural interactions,” International Journal of Training and Development, 20(4), pp.280-289. [https://doi.org/10.1111/ijtd.12085]
  • Cascio, W. F., and Boudreau, J. W.(2016), “The search for global competence: From international HR to talent management,” Journal of World Business, 51(1), pp.103-114. [https://doi.org/10.1016/j.jwb.2015.10.002]
  • Choi, Y. H., and Bae, J. Y.(2016), “The Effects of Host Country Nationals’ Ethnocentrism and Cultural Conflict on the Positive Psychological Capital in MNE Subsidiaries in Korea: The Moderating Role of Corporate Social Responsibility,” International Business Journal, 27(4), pp.93-121. [https://doi.org/10.14365/ibj.2016.27.4.4]
  • Colbert, A. E., Bono, J. E., and Purvanova, R. K. (2016), “Flourishing via workplace relationships: Moving beyond instrumental support,” Academy of Management Journal, 59(4), pp.1199-1223. [https://doi.org/10.5465/amj.2014.0506]
  • Collings, D. G.(2014), “Integrating global mobility and global talent management: Exploring the challenges and strategic opportunities,” Journal of World Business, 49(2), pp.253-261. [https://doi.org/10.1016/j.jwb.2013.11.009]
  • Collings, D. G., and Mellahi, K.(2009), “Strategic talent management: A review and research agenda,” Human Resource Management Review, 19(4), pp.304-313. [https://doi.org/10.1016/j.hrmr.2009.04.001]
  • Cooke, F. L., Saini, D. S., and Wang, J.(2014), “Talent management in China and India: A comparison of management perceptions and human resource practices,” Journal of World Business, 49(2), pp.225-235. [https://doi.org/10.1016/j.jwb.2013.11.006]
  • Dorfman, P. W., Howell, J. P., Hibino, S., Lee, J. K., Tate, U., and Bautista, J. A.(1997), “Leadership in Western and Asian Countries: Commonalities and Differences in Effective Leadership,” Leadership Quarterly, 8(3), pp.233-274. [https://doi.org/10.1016/S1048-9843(97)90003-5]
  • Dries, N., and De Gieter, S.(2014), “Information asymmetry in high potential programs,” Personnel Review, 43(1), pp.136-162. [https://doi.org/10.1108/PR-11-2011-0174]
  • Dries, N., Forrier, A., De Vos, A., and Pepermans, R.(2014), “Self-perceived employability, organization-rated potential, and the psychological contract,” Journal of Managerial Psychology, 29(5), pp.565-581. [https://doi.org/10.1108/JMP-04-2013-0109]
  • Dries, N., and Pepermans, R.(2008), “ ‘Real’ high-potential careers: An empirical study into the perspectives of organizations and high potentials,” Personnel Review, 37(1), pp.85-108. [https://doi.org/10.1108/00483480810839987]
  • Farndale, E., Scullion, H., and Sparrow, P.(2010), “The role of the corporate HR function in global talent management,” Journal of World Business, 45(2), pp.161-168. [https://doi.org/10.1016/j.jwb.2009.09.012]
  • Festing, M., Schafer, L., and Scullion, H.(2013), “Talent management in medium-sized German companies: An explorative study and agenda for future research,” International Journal of Human Resource Management, 24(9), pp.1872-1893. [https://doi.org/10.1080/09585192.2013.777538]
  • Festinger, L.(1954), “A theory of social comparison processes,” Human Relations, 7(2), pp.117-140. [https://doi.org/10.1177/001872675400700202]
  • Fischer, P., Kastenmuller, A., and Frey, D.(2009), “Social comparison and information transmission in the work context,” Journal of Applied Psychology, 39(1), pp.42-61. [https://doi.org/10.1111/j.1559-1816.2008.00428.x]
  • Fornell, C., and Larcker, D. F.(1981), “Structural equation models with unobservable variables and measurement error: Algebra and statistics,” Journal of Marketing Research, 18(1), pp.382-388. [https://doi.org/10.1177/002224378101800313]
  • Gallardo-Gallardo, E., Dries, N., and González-Cruz, T. F.(2013), “What is the meaning of ‘talent’ in the world of work?,” Human Resource Management Review, 23(4), pp.290-300. [https://doi.org/10.1016/j.hrmr.2013.05.002]
  • Gallardo-Gallardo, E., Nijs, S., Dries, N., and Gallo, P.(2015), “Towards an understanding of talent management as a phenomenon-driven field using bibliometric and content analysis,” Human Resource Management Review, 25(3), pp.264-279. [https://doi.org/10.1016/j.hrmr.2015.04.003]
  • Gallardo-Gallardo, E., and Thunnissen, M.(2016), “Standing on the shoulders of giants? A critical review of empirical talent management research,” Employee Relations, 38(1), pp.31-56. [https://doi.org/10.1108/ER-10-2015-0194]
  • Gelens, J., Dries, N., Hofmans, J., and Pepermans, R.(2013), “The role of perceived organizational justice in shaping the outcomes of talent management: A research agenda,” Human Resource Management Review, 23(4), pp.341-353. [https://doi.org/10.1016/j.hrmr.2013.05.005]
  • Gong, Y.(2003), “Subsidiary staffing in multinational enterprises: Agency, resources, and performance,” Academy of Management Journal, 46(6), pp.728-739. [https://doi.org/10.5465/30040664]
  • Griffeth, R. W., Hom, P. W., and Gaertner, S. (2000), “A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium,” Journal of Management, 26(3), pp.463-488. [https://doi.org/10.1177/014920630002600305]
  • Hayashi, S.(1988), Culture and Management in Japan, University of Tokyo Press, Tokyo.
  • Hofstede, G.(2001), Culture’s Consequences (2nd Eds.), Sage, Thousand Oaks, CA.
  • Hui, C. H., and Triandis, H. C.(1986), “Individualism-Collectivism: A Study of Cross-Cultural Researchers,” Journal of Cross-Cultural Psychology, 17(2), pp.225-248. [https://doi.org/10.1177/0022002186017002006]
  • Hu, L. T., and Bentler, P. M.(1999), “Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives,” Structural Equation Modeling: A Multidisciplinary Journal, 6(1), pp.1-55. [https://doi.org/10.1080/10705519909540118]
  • Iles, P., Chuai, X., and Preece, D.(2010), “Talent Management and HRM in Multinational companies in Beijing: Definitions, differences and drivers,” Journal of World Business, 45(2), pp.179-189. [https://doi.org/10.1016/j.jwb.2009.09.014]
  • Kahn, W. A.(1998), “Relational Systems at Work,” in L. L. Cummings and B. M. Staw (Eds.), Research in Organizational Behavior, Greenwitch, CT, JAI Press, pp.39-76.
  • Kim, T. G., Lee, J. K., and Lee, J. H.(2013), “Do interpersonal relationships still matter for turnover intention? A comparison of South Korea and China,” International Journal of Human Resource Management, 24(5), pp.966-984. [https://doi.org/10.1080/09585192.2012.743472]
  • Kottke, J. L., and Sharafinski, C. E.(1988), “Measuring perceived supervisory and organizational support,” Educational and Psychological Measurement, 48(4), pp.1075-1079. [https://doi.org/10.1177/0013164488484024]
  • Lee, C., Tinsley, C. H., and Chen, G. Z. X.(2000), “Psychological and Normative Contracts of Work Group Members in the United States and Hong Kong,” in D. M. Rousseau and R. Shalk (Eds.), Psychological Contracts in Employment: Cross-National Perspectives, New York, Sage, pp.87-103. [https://doi.org/10.4135/9781452231273.n5]
  • Lepak, D. P., and Snell, S. A.(1999), “The human resource architecture: Toward a theory of human capital allocation and development,” Academy of Management Review, 24(1), pp.31-48. [https://doi.org/10.5465/amr.1999.1580439]
  • Lewis, R. E., and Heckman, R. J.(2006), “Talent management: A critical review,” Human Resource Management Review, 16(2), pp.139-154. [https://doi.org/10.1016/j.hrmr.2006.03.001]
  • Mäkelä, K., Björkman, I., and Ehrnrooth, M.(2010), “How do MNCs establish their talent pools? Influences on individuals’ likelihood of being labeled as talent,” Journal of World Business, 45(2), pp.134-142. [https://doi.org/10.1016/j.jwb.2009.09.020]
  • Malik, A. R., and Singh, P.(2014), “‘High potential’ programs: Let’s hear it for ‘B’ players,” Human Resource Management Review, 24(4), pp.330-346. [https://doi.org/10.1016/j.hrmr.2014.06.001]
  • Maliszewska, M., Mattoo, A., and Van Der Mensbrugghe, D.(2020), The potential impact of COVID-19 on GDP and trade: A preliminary assessment, Policy Research Working Paper 9211, The World Bank. [https://doi.org/10.1596/1813-9450-9211]
  • Markus, H. R., and Kitayama, S.(1998), “The Cultural Psychology of Personality,” Journal of Cross-Cultural Psychology, 29(1), pp.63-87. [https://doi.org/10.1177/0022022198291004]
  • Mellahi, K., and Collings, D. G.(2010), “The barriers to effective global talent management: The example of corporate elites in MNEs,” Journal of World Business, 45(2), pp.143-149. [https://doi.org/10.1016/j.jwb.2009.09.018]
  • Meyer, K. E., and Xin, K. R.(2018), “Managing talent in emerging economy multinationals: Integrating strategic management and human resource management,” The International Journal of Human Resource Management, 29(11), pp.1827-1855. [https://doi.org/10.1080/09585192.2017.1336362]
  • Michaels, E., Handfield-Jones, H., and Axelrod, B. (2001), The war for talent. Harvard Business School Press, Boston, MA.
  • Mitchell, T. R., Holtom, B. C., Lee, T. W., Syblynski, C. J., and Erez, M.(2001), “Why People Stay: Using Job Embeddedness to Predict Voluntary Turnover,” Academy of Management Journal, 44(6), pp.1102-1121. [https://doi.org/10.5465/3069391]
  • Nishii, L. H., Lepak, D. P., and Schneider, B. (2008), “Employee attributions of the ‘why’ of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction,” Personnel Psychology, 61(3), pp.503-545. [https://doi.org/10.1111/j.1744-6570.2008.00121.x]
  • O’Boyle, E. J., and Aguinis, H.(2012), “The best and the rest: Revisiting the norm of normality of individual performance,” Personnel Psychology, 65(1), pp.79-119. [https://doi.org/10.1111/j.1744-6570.2011.01239.x]
  • Pfeffer, J.(2001), “Fighting the war for talent is hazardous to your organization’s health,” Organizational Dynamics, 29(4), pp.248-259. [https://doi.org/10.1016/S0090-2616(01)00031-6]
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., and Podsakoff, N. P.(2003), “Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies,” Journal of Applied Psychology, 88(5), pp.879-903. [https://doi.org/10.1037/0021-9010.88.5.879]
  • Reinsch, N. L.(1997), “Relationships Between Telecommuting Workers and Their Managers: An Exploratory Study,” The Journal of Business Communication, 34(4), pp.343-369. [https://doi.org/10.1177/002194369703400402]
  • Robinson, S. L.(1996), “Trust and breach of the psychological contract,” Administrative Science Quarterly, 41(4), pp.574-599. [https://doi.org/10.2307/2393868]
  • Robinson, S. L., and Morrison, E. W.(1995), “Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior,” Journal of Organizational Behavior, 16(3), pp.289-298. [https://doi.org/10.1002/job.4030160309]
  • Robinson, S. L., and Rousseau, D. M.(1994), “Violating the psychological contract: Not the exception but the norm,” Journal of Organizational Behavior, 15(3), pp.245-259. [https://doi.org/10.1002/job.4030150306]
  • Schuler, S. R., Jackson, S. E., and Tarique, I.(2011), “Global talent management and global talent challenges: Strategic opportunities for IHRM,” Journal of World Business, 46(4), pp.506-516. [https://doi.org/10.1016/j.jwb.2010.10.011]
  • Scullion, H., and Collings, D. G.(2011), Global talent management. Routledge, New York. [https://doi.org/10.4324/9780203865682]
  • Scullion, H., Collings, D. G., and Caligiuri, P.(2010), “Global talent management,” Journal of World Business, 45(2), pp.105-108. [https://doi.org/10.1016/j.jwb.2009.09.011]
  • Son, J., Park, O., Bae, J., and Ok, C.(2020), “Double-edged effect of talent management on organizational performance: the moderating role of HRM investments,” International Journal of Human Resource Management, 31(17), pp.2188-2216. [https://doi.org/10.1080/09585192.2018.1443955]
  • Stahl, G. K., Björkman, I., Farndale, E., Morris, S. S., Paauwe, J., Stiles, P., Trevor, J., and Wright, P.(2007), Global talent management: How leading multinational build and sustain their talent pipeline. Faculty and research working paper, INSEAD.
  • Stahl, G. K., Björkman, I., Farndale, E., Morris, S. S., Paauwe, J., Stiles, P., Trevor, J., and Wright, P.(2012), “Six principles of effective global talent management,” Sloan Management Review, 53(2), pp.25-42.
  • Stapel, D. A., and Koomen, W.(2005), “Competition, Cooperation, and the Effects of Others on Me,” Journal of Personality and Social Psychology, 88(6), pp.1029-1038. [https://doi.org/10.1037/0022-3514.88.6.1029]
  • Suls, J., Martin, R., and Wheeler, L.(2002), “Social comparison: Why, with whom, and with what effect?,” Current Directions in Psychological Science, 11(5), pp.159-163. [https://doi.org/10.1111/1467-8721.00191]
  • Tarique, I., and Schuler, R.(2010), “Global talent management: Literature review, integrative framework, and suggestions for further research,” Journal of World Business, 45(2), pp.122-133. [https://doi.org/10.1016/j.jwb.2009.09.019]
  • Thunnissen, M., Boselie, P., and Fruytier, B.(2013), “A review of talent management: ‘Infancy or adolescence?’,” International Journal of Human Resource Management, 24(9), pp.1744-1761. [https://doi.org/10.1080/09585192.2013.777543]
  • Tymon, W. G., Stumpf, S. A., and Doh, J. P.(2010), “Exploring talent management in India: The neglected role of intrinsic rewards,” Journal of World Business, 45(2), pp.109-121. [https://doi.org/10.1016/j.jwb.2009.09.016]
  • Wright, P. M., and Nishii, L. H.(2008), “Strategic HRM and organizational behavior: Integrating multiple level of analysis,” in D. Guest (Eds.), Innovations in HR, Oxford, Black-well Publishing.
  • You, C. Y., and Bae, J. Y.(2020), “Antecedents and Consequences of Host Country Managers’ Acculturative Stress in MNC Subsidiaries in Korea,” Korea Trade Review, 45(2), pp.137-155.
  • Zheng, C., and Lamond, D.(2010), “Organizational determinants of employee turnover for multinational companies in Asia,” Asia Pacific Journal of Management, 27(3), pp.423-443. [https://doi.org/10.1007/s10490-009-9159-y]

∙ The author Xiaoyuan Li is currently attending the Ph.D in International Business at Yonsei University. Her research interests lie in international business, international HRM and emerging market, etc.

∙ The author Yong Suhk Pak is a professor of International Business at Yonsei University as well as the president of the Korean Academy of International Business this year. He obtained MBA from the University of Illinois, USA, and a doctorate in International Business from Rutgers University, the State University of New Jersey, USA. His research interests include international business, international HRM, global mindset, etc.

∙ The author Kyutae Park received a master degree from Yonsei University, majored in International Business.