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Korean Academic Society of Business Administration
[ Article ]
korean management review - Vol. 47, No. 3, pp.523-548
ISSN: 1226-1874 (Print)
Print publication date 30 Jun 2018
Received 05 Jan 2018 Revised 26 Mar 2018 Accepted 11 Apr 2018
DOI: https://doi.org/10.17287/kmr.2018.47.3.523

인지된 팀 특성이 조직시민행동과 일탈행동에 미치는 영향: 긍정심리자본을 매개로 하여

홍계훈*
*(단독저자) 청주대학교 경영학과 강사 nuno14@naver.com
The Effects of Perceived Team Characteristics on Organizational Citizenship Behavior and Deviant Behavior: The Mediating Role of Positive Psychological Capital
Gye-Hoon Hong*
*Lecturer, Department of Business Administration, Cheongju University, First Author

초록

본 연구에서는 팀 효능감 및 팀 내 정치지각과 같은 인지된 팀 특성이 구성원들의 긍정심리자본을 매개로 하여 조직시민행동 및 일탈행동에 어떠한 영향들을 미치는 지를 알아보았다. 팀 효능감은 팀 능력에 대한 믿음으로 긍정심리자본에 정(+)적이 영향을 미칠 것으로 예측하였으며, 팀 내 정치지각은 팀 내에 정치가 만연하다는 인식으로 긍정심리자본에 부(-)적인 영향을 미칠 것으로 예측하였다. 또한, 구성원들의 긍정심리자본은 조직시민행동과 같은 긍정적인 행동을 유발하고, 일탈행동과 같은 부정적인 행동을 줄일 것으로 예측하였다. 특히, 팀에 대한 긍정적 또는 부정적인 인식들이 조직시민행동과 일탈행동에 직접적인 영향을 미치기 보다는 구성원들의 긍정심리자본에 통해 간접적으로 영향을 미칠 것으로 예측하였다. 이를 위해 2개 기업의 348명을 대상으로 구조방정식모형을 사용하여 분석하였다. 분석결과, 팀 효능감은 구성원들의 긍정심리자본에 정(+)적으로 유의미한 영향을 미쳤으나, 팀 내 정치지각은 유의미한 영향을 미치지 못하는 것으로 나타났다. 또한, 긍정심리자본은 조직시민행동에 정(+)적으로 유의미한 영향을 미치는 반면, 일탈행동에는 부(-)적으로 유의미한 영향을 미치는 것으로 나타났다. 특히, 팀 효능감과 두 결과변수 간의 관계들에서 긍정심리자본은 완전 매개변수로써의 역할을 수행하는 것으로 나타났다.

Abstract

In this study, I predicted that perceived team characteristics such as team efficacy and perceived team politics would play a role in increasing positive psychological capital (PPC) of employees. While perceived team politics could be included in job demands, team efficacy could be included in job resources. Therefore, I anticipated that team efficacy would positively affect PPS, while perceived team politics would negatively affect PPS. Additionally, I expected that PPS would increase organizational citizenship behaviors (OCB), while it would decrease deviant behaviors. Especially, I predicted that PPS of employees would play a role of mediator in the relationships between team efficacy and perceived team politics and two outcomes. Three hundred forty eight employees in two companies participated in the study. The results showed that team efficacy was positively related to PPS, while perceived team politics didn’t significantly affect PPS. While PPS was positively related to OCB, it was negatively related deviant behavior. Moreover, PPS fully mediated the relationships between PPS and the two outcomes.

Keywords:

Team Efficacy, Perceived Team Politics, Positive Psychological Capital, Organizational Citizenship Behavior, Deviant Behavior

키워드:

팀 효능감, 팀 내 정치지각, 긍정심리자본, 조직시민행동, 일탈행동

Acknowledgments

본 논문에 대한 건설적인 조언을 주신 익명의 두 심사위원님들께 감사함을 전합니다. 또한, 본 논문은 2016년 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임(NRF-2016S1A5B5A07915892).This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea(NRF-2016S1A5B5A07915892).

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• 저자 홍계훈은 현재 청주대학교 및 이화여자대학교 경영대학 강사로 재직 중이다. 아주대학교 경영대학에서 학사를 취득하였으며, 동 대학교 일반대학원 경영학과에서 경영학석사 및 박사를 취득하였다. 박사 학위 취득 이후에는 아주대학교 경영연구소에서 박사후연구원으로 일하였으며, 동덕여자대학교, 아주대학교, 이화여자대학교, 청주대학교, 한신대학교, 홍익대학교 등의 학부과정과 석사과정, 박사과정을 강의하였다. 주요 연구 분야는 리더십과 공정성, 신뢰, 조직정치 등이다.