옴니채널 환경에서 고객경험이 리테일러 로열티 및 성과에 미치는 영향: 백화점과 할인점의 비교

Acknowledgments

본 연구는 2013년 정부(교육부)의 재원으로 한국연구재단의 지원을 받아 수행되었음(NRF-2013R1A1A2065855).This research was supported by the National Research Foundation of Korea Grant funded by the Korean Government (NRF-2013R1A1A2065855).

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