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Korean Academic Society of Business Administration
[ Article ]
korean management review - Vol. 54, No. 6, pp.1965-1987
ISSN: 1226-1874 (Print)
Print publication date 31 Dec 2025
Received 04 Aug 2025 Revised 11 Oct 2025 Accepted 12 Nov 2025
DOI: https://doi.org/10.17287/kmr.2025.54.6.1965

조직구성원은 언제, 왜 지식을 은폐하는가?: 직무불안정성이 지식은폐에 미치는 영향

임은정 ; 권기욱 ; 채연주
(주저자) 건국대학교 경영학과 박사과정
(교신저자) 건국대학교 경영학과
(공저자) 전북대학교 경영학과
When and Why do Employee Hide Knowledge in Organizations? The Impact of Job Insecurity on Knowledge Hiding
Eunjung Yim ; Kiwook Kwon ; Yeon Joo Chae
(First Author) Ph.D student, Department of Business Administration, Konkuk University eunjung.serena@gmail.com
(Corresponding Author) Department of Business Administration, Konkuk University kwkwon@konkuk.ac.kr
(Co-Author) Department of Business Administration, Jeonbuk National University yjchae@jbnu.ac.kr


Copyright 2025 THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION
This is an open access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted, distribution, and reproduction in any medium, provided the original work is properly cited.

초록

불확실성이 심화되는 경영환경에서 조직이 경쟁우위를 확보하고 유지하는데 지식은 중요한 자산임에도 불구하고, 조직 내에 구성원들의 지식은폐(knowledge hiding) 현상이 광범위하게 나타나고 있다. 본 연구는 구성원의 지식은폐에 직무불안정성(job insecurity)이 미치는 영향을 살펴보고, 이 관계에서 조직냉소주의(Organizational cynicism)의 매개효과 및 절차공정성(Procedural justice)의 조절효과와 조절된 매개효과를 검증하였다.

사회교환이론(Social Exchange Theory)을 포함한 다양한 이론적 관점을 활용하여 가설을 도출하였으며, 도출한 가설의 검정은 국내 직장인을 대상으로 실시한 설문조사 결과를 활용하여 위계적 회귀분석을 실시하였다. 실증분석 결과, 직무불안정성은 조직냉소주의와 지식은폐에 정(+)적 영향을 미치며, 조직냉소주의는 이 관계를 매개하는 것으로 나타났다. 한편, 절차공정성의 조절효과는 흥미롭지만 이론적 예측과 상반되게 나타났다. 본 연구는 직무불안정성이 지식은폐에 미치는 영향을 이론적으로 설명하는데 공헌할 뿐만 아니라 지식은폐를 관리하기 위해 노력하는 조직에게 중요한 실무적인 시사점을 제공한다.

Abstract

In an increasingly uncertain business environment, knowledge is a critical asset for organizations aiming to secure and sustain competitive advantage. Despite its importance, employees often engage in knowledge hiding, which undermines organizational learning and innovation. This study examines the impact of job insecurity on employees’ knowledge hiding, focusing on the mediating role of organizational cynicism and the moderating role of procedural justice. Drawing on Social Exchange Theory, we developed hypotheses and tested them using hierarchical regression analysis on survey data collected from Korean employees. The results indicate that job insecurity is positively associated with both organizational cynicism and knowledge hiding. Furthermore, organizational cynicism mediates the relationship between job insecurity and knowledge hiding. Interestingly, procedural justice demonstrated a significant moderating effect, though this effect was observed in the opposite direction of theoretical expectations. These findings contribute to a deeper theoretical understanding of how job insecurity shapes knowledge-related behavior and offer practical implications for organizations seeking to reduce knowledge hiding in times of uncertainty.

Keywords:

Job insecurity, Knowledge hiding, Organizational cynicism, Procedural justice, Social Exchange Theory

키워드:

직무불안정성, 지식은폐, 조직냉소주의, 절차공정성, 사회교환이론

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∙ 저자 임은정은 현재 건국대학교 경영학과 인사조직전공 박사과정생이며, 현재 인사조직컨설팅펌에 재직중이다. 주요연구분야는 리더십, 지식관리, 조직행동, 공정성 등이다.

∙ 저자 권기욱은 현재 건국대학교 경영대학 경영학과 교수로 재직 중이다. University of Illinois at Urbana-Champaign(UIUC)에서 인사관리․노사관계(HRIR) 박사학위를 취득하였으며, 삼성경제연구소 인사조직실 연구원으로 근무하였다. 한국인사관리학회 부회장, 한국경영학회와 한국인사조직학회 등에서 상임이사를 역임하고 있다. 주요연구분야는 전략적 인적자원관리, 핵심인력관리, 이직률과 기업성과, 인사평가와 보상 등이다.

∙ 저자 채연주는 현재 전북대학교 경영학과의 인사조직 전공 부교수로 재직 중이다. 이화여자대학교 경영학과를 졸업한 후, 연세대학교 경영학과에서 인사조직 전공으로 석사 및 박사학위를 취득하였다. 주요 연구분야는 감정노동, 리더십, 조직동일시, 원격근무, 지식관리 등이다.